# gateway.bank_account.holder_name_length_exceeded

> For the complete machine-readable documentation index, see [llms.txt](https://apidocs.chargebee.com/llms.txt).


**gateway**

The bank account holder name provided exceeds the maximum character limit. This happens when the customer enters a name that is too long for the field constraints imposed by the payment gateway or bank.

## Recommended Customer Message

The account holder name you entered is too long. Please enter a shorter name.