Root Cause

• Bank-imposed withdrawal limits: Banks or financial institutions set daily, weekly, or monthly transaction limits.

• Account type restrictions: Certain account types (e.g., savings accounts) have stricter withdrawal frequency rules.

• Security policies: Excessive transaction attempts may trigger fraud prevention measures, temporarily blocking further transactions.

Troubleshooting and Solutions

• Inform the customer that their transaction could not be processed due to exceeding the allowed account activity limits.

• Ask the customer to:

  • Retry the transaction after some time when their withdrawal limit resets.

  • Contact their bank to inquire about increasing withdrawal limits if applicable.

• Implement smart retries in your system using the payday_spaced_retry strategy to retry transactions after an appropriate interval.

• Offer an alternative payment method if immediate payment is critical.