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Comments

Comments are additional information that you can add to your resources. Comments can be added to provide context for any operation that was performed.

When you make an API call on any resource, for example, Subscriptions -> Change term end, you can add more context to that operation by calling the comments API as a follow up call.

Besides the user generated comments, Chargebee also generates "System" comments when a change for a resource happens at the backend. These comments are all read-only.

Sample comment [ JSON ]

{ "added_by": "full_access_key_v1", "created_at": 1517505963, "entity_id": "__test__KyVnHhSBWm65N2rx", "entity_type": "subscription", "id": "cmt___test__KyVnHhSBWm69N2s4", "notes": "This is a test comment", "object": "comment", "type": "user" }

API Index URL GET

https://{site}.chargebee.com/api/v2/comments

Comment attributes

id
string, max chars=40
Unique identifier for the comment.
entity_type
enumerated string
Type of the entity this comment generated for
Possible values are
customerEntity that represents a customer.subscriptionEntity that represents a subscription of a customer.invoiceInvoice description.quoteEntity that represents a quote.
credit_noteCredit note description.transactionEntity that represents a transaction.planEntity that represents a subscription plan.addonEntity that represents an addon.couponEntity that represents a discount coupon.orderEntity that represents an order.business_entityEntity that represents item of type business entity.item_familyEntity that represents item family.itemEntity that represents item.item_priceEntity that represents item price.productEntity that represents product.variantEntity that represents product variants.
Show all values[+]
added_by
optional, string, max chars=100
The user who created the comment. If created via API, this contains the name given for the API key used.
notes
string, max chars=1000
Actual notes for the comment.
created_at
timestamp(UTC) in seconds
The time at which this comment was created
type
enumerated string, default=user
Type of comment this is.
Possible values are
userComment generated by user either via API or Admin console.systemComment generated by Chargebee when any backend changes happen for an entity.
entity_id
string, max chars=100
Unique identifier of the entity.

Create a comment

Idempotency Supported
Create a new comment for an entity. The newly added comment will be shown in the web interface as well.
Sample Request 
curl  https://{site}.chargebee.com/api/v2/comments \
     -u {site_api_key}:\
     -d entity_id="__test__KyVnHhSBWm65N2rx" \
     -d entity_type="subscription" \
     -d notes="This is a test comment"
copy
curl  https://{site}.chargebee.com/api/v2/comments \
     -u {site_api_key}:\
     -d entity_id="__test__KyVnHhSBWm65N2rx" \
     -d entity_type="subscription" \
     -d notes="This is a test comment"

Sample Response [ JSON ]

Show more...
{"comment": { "added_by": "full_access_key_v1", "created_at": 1517505963, "entity_id": "__test__KyVnHhSBWm65N2rx", "entity_type": "subscription", "id": "cmt___test__KyVnHhSBWm69N2s4", "notes": "This is a test comment", "object": "comment", "type": "user" }}

URL Format POST

https://{site}.chargebee.com/api/v2/comments

Input Parameters

entity_type
required, enumerated string
Type of the entity to create the comment for.
Possible values are
customerEntity that represents a customersubscriptionEntity that represents a subscription of a customerinvoiceInvoice descriptionquoteEntity that represents a quote
credit_noteCredit note descriptiontransactionEntity that represents a transaction.planEntity that represents a subscription planaddonEntity that represents an addoncouponEntity that represents a discount couponorderEntity that represents an orderbusiness_entityEntity that represents item of type business entityitem_familyEntity that represents item familyitemEntity that represents itemitem_priceEntity that represents item priceproductEntity that represents productvariantEntity that represents product variants
Show all values[+]
entity_id
required, string, max chars=100
Unique identifier of the entity.
notes
required, string, max chars=1000
Actual notes for the comment.
added_by
optional, string, max chars=100
The user who created the comment. If created via API, this contains the name given for the API key used.

Returns

comment
always returned
Resource object representing comment

Retrieve a comment

Retrieve a comment for an entity identified by comment ID.
Sample Request 
curl  https://{site}.chargebee.com/api/v2/comments/cmt___test__KyVnHhSBWm77N2sQ \
     -u {site_api_key}:
copy
curl  https://{site}.chargebee.com/api/v2/comments/cmt___test__KyVnHhSBWm77N2sQ \
     -u {site_api_key}:

Sample Response [ JSON ]

Show more...
{"comment": { "added_by": "full_access_key_v1", "created_at": 1517505967, "entity_id": "__test__KyVnHhSBWm74Q2sK", "entity_type": "subscription", "id": "cmt___test__KyVnHhSBWm77N2sQ", "notes": "This is a no cost plan", "object": "comment", "type": "user" }}

URL Format GET

https://{site}.chargebee.com/api/v2/comments/{comment_id}

Returns

comment
always returned
Resource object representing comment

List comments

Retrieve the list of comments sorted by the recent ones on the top.

If you want to retrieve the list of comments for an entity, for example, subscription you can filter them by passing the entity type and unique identifier for that entity, for example, subscription ID.

Sample Request 
curl  https://{site}.chargebee.com/api/v2/comments \
     -G  \
     -u {site_api_key}:\
     --data-urlencode limit=2 \
     --data-urlencode sort_by[asc]="created_at"
copy
curl  https://{site}.chargebee.com/api/v2/comments \
     -G  \
     -u {site_api_key}:\
     --data-urlencode limit=2 \
     --data-urlencode sort_by[asc]="created_at"

Sample Response [ JSON ]

Show more...
{ "list": [ {"comment": { "added_by": "full_access_key_v1", "created_at": 1517505963, "entity_id": "__test__KyVnHhSBWm65N2rx", "entity_type": "subscription", "id": "cmt___test__KyVnHhSBWm69N2s4", "notes": "This is a test comment", "object": "comment", "type": "user" }}, {..} ], "next_offset": "[\"1517505966000\",\"109000000148\"]" }

URL Format GET

https://{site}.chargebee.com/api/v2/comments

Input Parameters

limit
optional, integer, default=10, min=1, max=100
The number of resources to be returned.
offset
optional, string, max chars=1000
Determines your position in the list for pagination. To ensure that the next page is retrieved correctly, always set offset to the value of next_offset obtained in the previous iteration of the API call.
sort_by[<sort-order>]
optional, string filter
Sorts based on the specified attribute.
Supported attributes : created_at
Supported sort-orders : asc, desc

Example → sort_by[asc] = "created_at"
This will sort the result based on the 'created_at' attribute in ascending(earliest first) order.
Filter Params
For operator usages, see the Pagination and Filtering section.
entity_type
optional, enumerated string
Type of the entity this comment generated for.
Possible values are
customerEntity that represents a customersubscriptionEntity that represents a subscription of a customerinvoiceInvoice descriptionquoteEntity that represents a quote
credit_noteCredit note descriptiontransactionEntity that represents a transaction.planEntity that represents a subscription planaddonEntity that represents an addoncouponEntity that represents a discount couponorderEntity that represents an orderbusiness_entityEntity that represents item of type business entityitem_familyEntity that represents item familyitemEntity that represents itemitem_priceEntity that represents item priceproductEntity that represents productvariantEntity that represents product variants
Show all values[+]
entity_id
optional, string, max chars=100
Unique identifier of the entity.
created_at[<operator>]
optional, timestamp(UTC) in seconds filter
The time at which this comment was created.
Supported operators : after, before, on, between

Example → created_at[before] = "1456332678"

Returns

comment
always returned
Resource object representing comment
next_offset
optional, string, max chars=1000
This attribute is returned only if more resources are present. To fetch the next set of resources use this value for the input parameter “offset”.

Delete a comment

Idempotency Supported

Delete a comment for an entity identified by comment ID.

Only the comments that are added via Admin console and API can be deleted. Chargebee generated "System" comments cannot be deleted.

Sample Request 
curl  https://{site}.chargebee.com/api/v2/comments/cmt___test__KyVnHhSBWm6TD2sB/delete \
     -X POST  \
     -u {site_api_key}:
copy
curl  https://{site}.chargebee.com/api/v2/comments/cmt___test__KyVnHhSBWm6TD2sB/delete \
     -X POST  \
     -u {site_api_key}:

Sample Response [ JSON ]

Show more...
{"comment": { "added_by": "full_access_key_v1", "created_at": 1517505964, "entity_id": "__test__KyVnHhSBWm6PK2s5", "entity_type": "subscription", "id": "cmt___test__KyVnHhSBWm6TD2sB", "notes": "This is a no cost plan", "object": "comment", "type": "user" }}

URL Format POST

https://{site}.chargebee.com/api/v2/comments/{comment_id}/delete

Returns

comment
always returned
Resource object representing comment